Family of asylum-seekers claims discrimination as they fight to stay in Canada

Neither group appears on Canada’s list of terrorist entities.

Speaking through a translator, Elserafy accused the Vancouver-based CBSA officer of discrimination and Islamophobia.

“It is one officer, along with his group, that is targeting us, along with a few other families,” he said.

The CBSA says privacy reasons prevent it from discussing specific cases, but stressed there are multiple officials at many levels involved in decisions regarding admissibility.

It adds asylum-seekers unhappy with a decision can seek leave to appeal to the Federal Court of Canada.

“Allegations of improper behaviour by CBSA employees are taken very seriously,” the CBSA said in a statement. “When we receive a complaint, the CBSA reviews all allegations of inappropriate behaviour and, if warranted, will take the necessary actions called for.”

The Canadian Council for Refugees takes issue with that position, saying that, as a law enforcement agency, the CBSA should not be allowed to investigate itself.

“There is no independent complaint mechanism over the Canada Border Services Agency. This is a longstanding concern that has been raised by our organization and many others,” said executive director Janet Dench.

According to Dench, the federal Liberals twice tried to pass legislation in recent years to establish independent oversight for the CBSA, but the bills died in the House of Commons both times.

In the meantime, Elserafy and his family continue their fight to stay in Canada and avoid an uncertain fate back in Egypt.